HeartLand, LLC: Director of Environmental Health & Safety

The Company:

HeartLand is a leading commercial landscape enterprise across the United States. We deliver the ordinary in extraordinary ways, by operating our business with a shared vision of excellence. Our operating companies proudly serve clients across multiple industries including corporate campuses, office complexes, health care facilities, government properties, retail businesses, and many more. We are constantly seeking new partnerships to expand our network and grow our reputation as partner-of-choice in our industry. Click here to watch our Shared Purpose video!

Whether you’re responsible for a portfolio of properties across town or across the country, HeartLand is the reliable solution for all your landscaping and grounds maintenance needs. With our network of more than 4,500 self-performing employees spanning 26 states combined with our nationwide managed services operation, we have your commercial landscape maintenance covered from coast-to-coast. No matter where you need us, providing expert knowledge, timely service, and exceptional results is what we do.

Position Summary:

The Director of Environmental, Health & Safety is focused on providing strategic direction for the health, safety, and environmental efforts to ensure the exceptional performance and safety of all employees of HeartLand operating companies, their customers and the general population.

The Director of Environmental, Health & Safety is focused on developing leaders, structures, systems, tools, and resources to help HeartLand companies build the capacity to perform exceptional work – including preventing employee injuries and other workplace incidents, developing systems to mitigating the severity of an incident when one happens, and ensuring HeartLand companies are in compliance with all health, safety, and environmental regulations.

The Director of Environmental, Health & Safety is charged with building out their team and the organization, which encompasses developing the direction, obtaining executive approval for the proposed direction, and securing the necessary resources to accomplish this direction.

The Director of Environmental, Health & Safety will also work closely with the Risk Manager to identify injury/incident trends and develop the necessary responses to respond to those trends.

Reporting:

This position reports to the HeartLand Vice President, Human Resources, Risk and Safety.

Location:

The Director of Environmental, Health & Safety will work out of the Kansas City headquarters. HeartLand provides a flexible work environment which includes options for hybrid work as arranged with your direct supervisor. Due to the rapid growth of the business and need to collaborate with many throughout the HeartLand team and operating companies, when the Director of Environmental, Health & Safety is not traveling, generally more days are expected in the office than fewer. The Kansas City office is in the heart of downtown, is newly renovated, and features the best views in Kansas City.

Position Responsibilities:

Creation and Maintenance of Safety Management Structure

Develop, implement, and maintain a scalable safety management structure that can provide effective central guidance and direction to HeartLand operating companies while also supporting the local and market-specific concerns.
Staff and develop key safety specialist roles to work with operating companies to enhance overall operational performance, including considerations for fleet safety (inclusive of DOT regulations), environmental compliance and practices, and employee health and safety focuses.
Develop reporting and provide regular updates to executive management on the development and performance of the safety management system as a whole and at each operating company.

Policy & Procedure Creation & Implementation

Develop and maintain HeartLand environmental, health, and safety programs and standards for new and existing risks.
1. Implement scalable solutions, such as regular assessments and reporting, for ensuring HeartLand companies are operating within established standards.
1. Develop and implement fleet safety solutions which improve vehicle safety skills and therefore reduces the frequency and severity of vehicle collisions.
1. Ensure all operating companies have consistent, compliant, and thoroughly distributed written safety & training programs.
1. Develop and implement environmental compliance standards and practices while also promoting the best thinking in opportunities for HeartLand companies to become a leader in environmental responsibility within our industry.
1. Collaborate with HeartLand’s lean production leaders to integrate safety efforts within the lean production system.

Safety Leadership Development and Safety Training Implementation

Create and deploy Safety & Performance Leadership Development sessions through the HeartLand University of Excellence aimed at developing Operating Company leadership to be exceptional leaders of safety.
Coach and Guide Operating Company leaders to adopt the HeartLand approach to safety leadership through one-on-one conversations, responses to incidents, and intentional development.
Develop or procure training as necessary to support overall safety objectives or specific safety training as needed.
Enhance and implement the HEART of Safety training across all operating companies.
Create sustainable and scalable training paths through the use of the HeartLand learning management system.
Develop safety training components within the Lean Production Management system.

Maximize Incident Reporting and Management System

Ensure all operating companies have fully deployed and are exclusively utilizing the incident reporting system.
Configure workflow of incident reports and debrief (check) processes.
Configure and deploy incident dashboards in Ventiv and work with the HeartLand Business Intelligence team to build dashboards in HeartLand’s proprietary BI tool, SmartReach.

Key Performance Metrics:

Ultimately, the work of the Director of Environmental, Health & Safety is to implement and execute on initiatives with the intended result being developing HeartLand organizations that are exceptional operators, demonstrated through their safety performance – specifically through fewer safety incidents and less severe incidents. Specific areas of expected improvements include:

Development and regular evaluation of a Safety Management System
Reduction in Incident Rates – OSHA TRIR, Severe injury rates, auto collision and property damage incident rates, etc.
Reduction in the severity of insurance claims, the average cost per claim, and overall loss rates
Implementation of scalable Safety & Risk, guides, practices, and policies.
Implementation of additional proactive/pre-incident safety metrics (such as training completion, assessment scores, etc.) followed by steady improvements of those metrics.
Implementation and tracking of regular Risk Assessments (scope of which to be mutually determined with VP of HR, Safety and Risk) inclusive of environmental, health and safety concerns at each operating company.

Qualifications & Competencies:

The Director of Environmental, Health & Safety will:

Exude the company values in all respects:
- Human – the Director or Safety must have a passion for protecting and cultivating people. Safety is about ensuring our people come to work and go home healthy and ready to do their best work and make the most of their lives. The Director of Risk & Safety should also exude positivity.
- Exceptional – the Director or Safety must have a desire to do excellent work and always be seeking to improve the operations, safety, and risk exposure to our people, property, and profits. At their core, the Director or Risk & Safety must be solutions oriented and focused on continuous improvement
- Accountable – the Director of Environmental, Health & Safety must own the outcome of delivering results by developing great partnerships with all operating company leadership.
- Respectful – At all times the Director of Environmental, Health & Safety must treat fellow employees, customers, and the general public with respect.
- Trusted – The Director of Environmental, Health & Safety must establish excellent credibility to be successful. Credibility is built through the demonstration of sound judgement and delivering on what has been promised.
Have ten years or more experience in the environmental, health, & safety field.
Have a track record of demonstrated success along with progressively assuming more responsibility.
Have excellent knowledge of applicable environmental, health, safety and fleet regulations including OSHA, DOT, EPA, and others .
Demonstrate strong leadership skills and the ability to influence other business leaders through thoughtful, accurate, and clear communication.
Demonstrated ability to lead a team, grow a team, identify clear objectives, and appropriately request the resources to support those objectives.
Be an effective communicator; able to interact with all levels of the organization.
Be able to develop and implement a scalable strategy for deploying Safety & Risk services within the HeartLand Team of Teams environment.
Be versatile and adaptable to a constantly changing and entrepreneurial environment.
Have an attitude of always looking to improve upon what we are doing and how; and along the way, celebrating and recognizing the improvements.
Be extremely organized to simultaneously advance multiple projects towards completion.
Be proficient with all commonly used computer applications.
Have excellent written and verbal communication skills.
Preferably be fluent in Spanish in the verbal and written word.

Other Requirements:

Travel will be required up to 40% of the time.

About Cornerstone Executive Search – Kansas City:

Cornerstone Executive Search – Kansas City is a leading retained executive search firm that helps great companies recruit great people. For more than 40 years, our firm has excelled in serving our client companies with executive talent acquisition, leadership development and career transition services across the Central Midwest region of the United States. Our firm has successfully completed more than 1,600 retained executive search assignments for C-suite, President, Vice President, Director and Management-level positions. To inquire about how Cornerstone Executive Search – Kansas City can serve your executive talent acquisition needs, please click here to visit our website.

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