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General Manager – Operations

General Manager – Operations

CLAAS is a leading global manufacturer of agricultural machinery and technologies, headquartered in Harsewinkel, Germany. Founded in 1913 by August Claas, the company has evolved into one of the world’s leading producers of harvesting technology, best known for its high-performance combine harvesters, forage harvesters, tractors, and advanced agricultural solutions.

With a strong commitment to innovation and engineering excellence, CLAAS has been instrumental in transforming modern farming. From pioneering the first self-propelled forage harvesters to developing cutting-edge digital platforms for precision farming, the company is at the forefront of sustainable, high-efficiency agriculture.

Operating in more than 140 countries, CLAAS employs over 13,000 professionals and runs production sites in Germany, France, the U.S., India, Russia, and South America. Its comprehensive portfolio includes harvesters, balers, tractors, mowers, telehandlers, and smart farming software that supports data-driven decision-making on the field.

A vital part of CLAAS’s commitment to customer satisfaction is FARMPOINT—its dedicated service and support network. FARMPOINT is a mobile-first, technology-driven parts and equipment service provider built entirely around you and your farm — bringing you the solutions you need, when and where you need them. FARMPOINT provides farmers with fast, expert assistance, spare parts, and technical support to ensure maximum uptime and efficiency during the critical seasons of planting and harvest. With strategically located centers and highly trained personnel, FARMPOINT strengthens the connection between CLAAS and its customers, delivering unmatched reliability and peace of mind.

As a family-owned company rooted in tradition and driven by forward-thinking innovation, CLAAS—together with FARMPOINT—is committed to shaping the future of agriculture with smarter, more sustainable solutions.

Opportunity:

 The General Manager-Operations is responsible for providing tactical leadership that drives the sustained growth and profitability of the CLAAS-owned FARMPOINT™ clusters. The position has full P&L responsibility over all clusters and consistently ensures the highest level of customer support and service for its customers. The role is responsible for leading the CLAAS FARMPOINT brand and culture that is fully aligned with the Global CLAAS strategy. The General Manager-Operations has the necessary competencies to effectively manage multi-retail locations and is responsible for overall business planning and driving results including but not limited to cultivating and transforming processes to support equipment Sales (new and used), Parts & Service, appropriate inventory management, accounting & financial functions, management and development of dealership personnel, and safety. The position will ensure the marketing strategy is in line with appropriate corporate guidelines. The position has oversight of developing cooperative relationships with key stakeholders

FARMPOINT – General Operations Manager – Job DescriptionDownload

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